Overview
At Buy Gaming Headphones we want you to be satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or refund under the conditions below.
Returns
Products can be returned within 14 days of delivery.
Items must be unused, in original packaging, and in the same condition you received them.
Customers are responsible for return shipping unless the item is faulty or incorrect.
Refunds
Once we receive and inspect your return, we will notify you by email.
If approved, your refund will be processed to your original payment method within 7–10 business days.
Shipping costs are non-refundable (unless due to our error).
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us first at info@buygamingheadphones.com.
Non-Returnable Items
Gift cards
Discounted or clearance items
Used or damaged products not due to our error
Contact
For any questions or to start a return, please contact us at:
info@buygamingheadphones.com